55rr6 Privacy Policy — How We Protect Your Data

Introduction

This Privacy Policy ("Policy") describes how 55rr6 ("the Company", "we", "us", "our") collects, processes, stores and protects personal information relating to individuals ("you", "your") who access or use the 55rr6 website, mobile platform and related services (collectively, "the Platform"). By registering an account or using the Platform in any capacity, you acknowledge that you have read this Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you must not use the Platform.

This Policy applies to all personal data we hold about you, regardless of the source from which it was obtained. We are committed to handling your personal information with care, transparency and respect, in accordance with applicable data protection principles. This Policy should be read alongside our Terms and Conditions, which govern your use of the Platform.

Your Privacy at a Glance

1. Information We Collect

We collect personal information that is necessary to provide you with a safe, fair and functional gaming and betting experience on the 55rr6 Platform. The categories of personal data we may collect include the following.

• Registration data: full name, date of birth, email address and mobile number provided when you create your 55rr6 account.
• Identity verification data: copies of national identity documents, government-issued photo ID or other KYC documents submitted in response to a verification request.
• Financial transaction data: records of deposits and withdrawals including mobile wallet identifiers (bKash, Nagad, Rocket, Upay), transaction reference numbers and amounts.
• Technical and device data: IP address, device type, operating system, browser type, session timestamps, and pages visited within the Platform.
• Gaming activity data: game history, betting records, wager amounts, bonus usage, session durations and responsible gaming tool preferences associated with your account.

We collect information directly from you when you register and use the Platform, automatically when you interact with the Platform via your device, and in some cases from third-party identity verification or payment service providers where this is necessary to fulfil our legal or contractual obligations.

2. How We Use Your Information

55rr6 uses the personal data we hold about you only for lawful purposes that are necessary to deliver the Platform's services, comply with our legal obligations or pursue our legitimate interests where those interests do not override your rights. Specifically, we use your data for the following purposes.

• Account creation and management: to set up your player account, verify your identity, process your login and maintain accurate records of your account activity.
• Payment processing: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay and other supported payment methods, and to maintain financial records required by applicable law.
• Fraud prevention and security: to detect, investigate and prevent fraudulent transactions, bonus abuse, money laundering, multiple account creation and other prohibited activities on the Platform.
• Customer support: to respond to your enquiries, process complaints, handle responsible gaming requests, and communicate service-related information to you.
• Regulatory compliance: to fulfil our obligations under applicable anti-money laundering, know-your-customer, age verification and data protection requirements.
• Service improvement and analytics: to analyse usage patterns, understand player preferences and improve the Platform's features, performance and overall user experience on a pseudonymised or aggregated basis where possible.

3. Legal Basis for Processing

We process your personal data only where we have a valid lawful basis for doing so. The primary bases on which we rely are set out below.

• Contractual necessity: processing that is necessary to perform our contract with you — for example, creating your account, processing deposits and withdrawals, and managing your gameplay.
• Legal obligation: processing that is required to comply with applicable anti-money laundering laws, KYC obligations, age verification requirements or other regulatory duties.
• Legitimate interests: processing necessary to pursue our legitimate business interests — such as fraud prevention, platform security, analytics and service improvement — provided those interests are not overridden by your rights and freedoms.
• Consent: where we rely on your consent — for example, for the sending of promotional communications — you have the right to withdraw that consent at any time by contacting [email protected] or using the opt-out mechanism in our communications.

4. Sharing Your Information

55rr6 does not sell, rent or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the limited circumstances described below.

• Service providers: we share data with trusted third-party service providers who assist us in operating the Platform, including payment processors, identity verification services, fraud detection providers, and cloud infrastructure providers. These providers are contractually bound to process data only on our instructions and to maintain appropriate security standards.
• Game providers: technical gameplay data (such as game session identifiers and RNG outputs) may be transmitted to the relevant game studio or provider (e.g. Pragmatic Play, Evolution Gaming, Spribe, Ezugi) solely for the purpose of game operation and fairness verification.
• Legal and regulatory authorities: we may disclose personal data to law enforcement agencies, regulatory bodies or other authorities where we are required to do so by applicable law, court order or other binding legal process.
• Business transfers: in the event of a merger, acquisition, restructuring or sale of all or part of 55rr6's business assets, personal data held by us may be transferred to the acquiring entity as part of that transaction, subject to the same privacy protections described in this Policy.

5. Payment Data and Mobile Wallets

When you make a deposit or withdrawal on the 55rr6 Platform using a mobile financial service such as bKash, Nagad, Rocket or Upay, the transaction is processed through the relevant mobile wallet provider's infrastructure. 55rr6 records the transaction reference number, the mobile wallet number associated with the transaction, the amount transferred and the timestamp for accounting and fraud prevention purposes. We do not store your mobile banking PIN, OTP codes or full mobile wallet account credentials on our systems.

55rr6 requires that the mobile wallet number used for withdrawals is registered in the same name as your 55rr6 account. This matching requirement is a KYC control designed to prevent unauthorised withdrawal of funds and to protect both the player and the integrity of the Platform. Any mismatch between account names will result in the withdrawal being held pending verification.

6. Cookies and Tracking Technologies

The 55rr6 Platform uses cookies and similar tracking technologies to operate essential platform functions, recognise returning players, analyse usage patterns and improve performance. The categories of cookies we use are described below.

• Essential cookies: strictly necessary for the Platform to function — including session authentication cookies that keep you logged in, security tokens and language preference cookies. These cannot be disabled without breaking core Platform functionality.
• Analytical cookies: used to collect anonymised data about how players interact with the Platform, including pages visited, time spent, error reports and navigation paths. This data helps us identify usability problems and prioritise improvements.
• Functional cookies: enable personalised features such as remembering your preferred language, your display settings or whether you have acknowledged certain notices.
• Marketing cookies: used to measure the effectiveness of any 55rr6 promotional campaigns. These cookies do not track you across third-party websites and are not used to build advertising profiles.

You may manage non-essential cookies by adjusting your browser settings to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the Platform, and some features may not work correctly if cookies are fully disabled.

7. Data Retention

55rr6 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The specific retention periods we apply are as follows: account data is retained for the duration of your account relationship with 55rr6 and for a minimum of 5 years following account closure to satisfy anti-money laundering and financial record-keeping obligations; transaction records are retained for a minimum of 5 years from the date of each transaction; KYC and identity documents are retained for the duration required by applicable verification and regulatory obligations; technical logs and device data are retained for up to 12 months for security and fraud investigation purposes.

When your data is no longer required for its original purpose and no legal retention obligation applies, we will securely delete or anonymise it. You may also request earlier deletion of certain categories of data — see the section on Your Rights below for details on how to make such a request.

8. Your Rights

Subject to applicable law, you have the following rights in relation to the personal data that 55rr6 holds about you. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within a reasonable timeframe, and in any case within 30 days of receiving your request unless an extension is required.

• Right of access: you may request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure: you may request the deletion of personal data we hold about you, subject to legal retention obligations that prevent us from complying in certain circumstances.
• Right to restrict processing: in certain circumstances you may request that we restrict the processing of your personal data while a dispute about accuracy or lawfulness is resolved.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place prior to withdrawal.

9. Data Security

55rr6 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include 256-bit SSL encryption for all data in transit, encrypted storage for personal and financial data at rest, access controls limiting internal access to personal data on a strict need-to-know basis, regular security assessments of our systems and third-party providers, and secure data disposal procedures when data is no longer required.

While we take all reasonable steps to protect your data, no method of electronic transmission or storage is entirely risk-free. You also play an important role in keeping your account secure: never share your login credentials with anyone, use a strong and unique password for your 55rr6 account, and contact us immediately at [email protected] if you suspect that your account has been accessed without your authorisation.

10. Minors and Age Verification

The 55rr6 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect or process personal data relating to individuals under the age of 21. All account registration requests are subject to age verification controls, and we may require documentary proof of age at any point during the account lifecycle. If we become aware that personal data relating to a person under the age of 21 has been collected, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the Platform, please contact us immediately at [email protected].

11. Changes to This Policy

55rr6 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or Platform features. When we make a material change, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via the contact details held on their account. Your continued use of the Platform after any update constitutes acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how we handle your personal data.

12. Contact and Data Queries

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how 55rr6 handles your personal information, please contact our support team. We aim to respond to all privacy-related enquiries within 2 business days during Bangladesh Standard Time (BST, UTC+6) business hours.